Before departure on a Qantas Flight you will need the following:
Travel Documents
Your Qantas ticket or e-ticket -
Your airline ticket also contains important information about your flights so please read it carefully.
Boarding Pass – You will need your boarding pass to board the plane. You can check-in online for Australian domestic Qantas and QantasLink bookings between 24 hours and 1 hour before your departure. Check in online and print your boarding pass at home or at the office before you arrive at the airport. Or else your boarding pass will be issued when you present your ticket at the airport check-in desk. For e-tickets your boarding pass will be issued once you show Photo Identification
Passports are needed for international travel
If you are travelling internationally, a Visa may also be required for some countries.
Insurance - It is advisable to take out travel insurance. You can also buy Travel Insurance online.
Baggage
Be aware of the baggage allowance that applies to your ticket. Pack your bag yourself and label your baggage with your name and address. Some dangerous goods articles cannot be carried in your baggage.
At the Airport
Check in
Find out what your Check in times are as they can vary. When you check in you will receive:
- your boarding pass
- baggage receipts
- departure forms (if required)
- your seat allocation
In the Air
Boarding
Your cabin crew will direct you to your seats as you enter the aircraft.
There is no smoking on all Qantas flights.
Meals and Refreshments
Meals or refreshments are served on most flights.
All drinks are complimentary for international flights on Qantas.
On Qantas Australian domestic flights drinks are also complimentary except for alcoholic beverages in Economy.
Onboard Entertainment
Qantas has an award winning entertainment system which includes television shows, new release movies and video games on some flights with complimentary headsets.
On Arrival
Arrival documents will be handed to you at check in or distributed by cabin crew during the flight if they are required for International flights. At Passport control present your Passport and a completed Passenger Card for arrival at an Australian International Airport.
Baggage
Qantas baggage will be available for collection in the arrivals hall. Your flight number will indicate which carousel to go to collect your baggage. Obtain a trolley from the baggage collection areas of most airports.
Customs and Quarantine
Australia requires you to declare certain goods upon arrival for customs and quarantine. It is best to check to find out what goods are not allowed before travelling internationally or interstate. Random baggage inspections are standard procedure at all international airports.
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